PowrHQ

The Problem

The personal care industry — barbershops, hair salons, nail studios, and similar service businesses — has been chronically underserved by software. Most small operators still rely on paper appointment books, basic spreadsheets, and standalone POS terminals that don't talk to each other. The few purpose-built solutions on the market are either prohibitively expensive for independent operators, built for a different business model, or require technical sophistication that most shop owners simply don't have time for.

The practical result is a daily reality of double-booked appointments, cash-based transactions with no client records, inventory managed by memory, staff schedules negotiated by text message, and zero visibility into whether the business is actually growing. Operators know their revenue intuitively but lack the data to make informed decisions about pricing, staffing levels, service mix, or marketing spend.

The Solution

PowrHQ consolidates every operational function of a barbershop or salon into a single, cohesive platform designed for the way these businesses actually operate. Rather than asking owners to integrate multiple third-party services — a booking app here, a POS there, a separate staff scheduling tool — PowrHQ provides all of these as modules within a single data model, so that a booking creates a client record, a completed appointment updates inventory, a payment posts to revenue reporting, and a commission calculates automatically without any manual reconciliation.

The booking experience is designed to work as a customer-facing widget embedded on any website, as a direct-link booking page, and as a walk-in queue management system for shops that take both appointments and drop-ins. The POS supports card processing through Stripe, tip splitting across service providers, receipt generation, and refund handling — fully integrated with appointment data so that checkout at the end of a visit is a matter of seconds, not a separate workflow.

Key Features

• Online booking widget — Embeddable booking flow for any website, with service selection, provider selection, and real-time availability — configurable for both appointments and drop-in queuing.
• Walk-in queue management — Digital queue display for walk-in clients, with estimated wait times, SMS notifications when ready, and staff assignment on arrival.
• POS with tip splitting — Stripe-integrated point-of-sale with support for multiple payment methods, per-service tip allocation across multiple staff members, and end-of-day settlement.
• Client history & preferences — Persistent client profiles capturing visit history, service preferences, product purchases, notes from providers, and contact details — accessible at every visit.
• Automated appointment reminders — Configurable SMS and email reminders via Twilio, reducing no-shows and last-minute cancellations with zero manual effort from staff.
• Staff scheduling & commission tracking — Shift management, time-off requests, availability configuration, and automatic commission calculation per service and provider based on configurable rate structures.
• Inventory management — Track retail products and professional supplies with low-stock alerts, purchase order tracking, and consumption recording tied to services performed.
• Revenue analytics & reporting — Daily, weekly, and monthly reporting on revenue by service, provider, and time period — with trend visualization to support pricing and staffing decisions.

Technology Stack